Terms of Service

1. About AfricaSuk

AfricaSuk is an international shopping and product sourcing platform that helps customers in South Sudan access authentic products from suppliers around the world.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use our services. By using AfricaSuk, you confirm that the information you provide is accurate and up to date.

3. Products

We make every effort to ensure product descriptions, images, prices, and specifications are accurate. However:

• Product images may differ slightly from the actual product.
• Specifications may change without prior notice.
• Availability is subject to supplier inventory.

4. Pricing

Prices displayed on AfricaSuk are subject to change without notice. Additional costs such as shipping, customs duties, taxes, or service fees may apply depending on the product and destination.

5. Orders

Submitting an order does not guarantee acceptance. AfricaSuk reserves the right to:

• Accept or decline any order.
• Cancel orders due to pricing errors.
• Cancel orders when products become unavailable.
• Request additional verification before processing an order.

6. Payments

Payment must be completed using the payment methods available on AfricaSuk. Orders may not be processed until payment has been successfully confirmed.

7. Shipping & Delivery

Delivery estimates are provided for guidance only. Delivery times may vary due to supplier processing, international shipping, customs clearance, weather conditions, or other circumstances beyond our control.

AfricaSuk is not responsible for delays caused by third-party logistics providers or customs authorities.

8. Product Requests

Customers may request products that are not currently listed on AfricaSuk. Submitting a request does not guarantee that the requested product will become available.

If we successfully source the requested product, it may be added to our catalog, allowing customers to place an order through the website.

9. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy. Some products may not be eligible for return due to supplier restrictions or product type.

10. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify AfricaSuk immediately if you suspect unauthorized access to your account.

11. Acceptable Use

You agree not to:

• Violate any applicable laws.
• Use AfricaSuk for fraudulent activities.
• Interfere with the operation of the website.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful content.

12. Intellectual Property

All content on AfricaSuk, including text, graphics, logos, images, icons, and software, is owned by or licensed to AfricaSuk and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without prior written permission.

13. Third-Party Services

AfricaSuk may use third-party suppliers, payment providers, logistics companies, and other service providers. We are not responsible for the policies or actions of these third parties.

14. Limitation of Liability

To the fullest extent permitted by law, AfricaSuk shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

15. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be available on this page, and continued use of AfricaSuk constitutes acceptance of the updated terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

customer@africasuk.com